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Through the lens of the auditee
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.
Feeling safe to speak up
Do you feel able to flag issues or mistakes in your workplace, asks quality management trainer and coach Alan Clark CQP FCQI.
Preventing workplace injuries with hazard identifcation
IRCA Principal Auditor Ravindiran Gurusamy outlines a methodology that can be used to identify and prevent health and safety hazards in the workplace.
How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.
Using ISO 10010 to build an effective quality culture
Mark Eydman CQP MCQI, outlines how ISO 10010:2022 can assist organisations in developing a quality culture.
Breaking down language barriers
Quality Engineer Benjamin Clifford, who works for DISCO Corporation in Japan, was a finalist in the Emerging Talent category at this year’s CQI International Quality Awards. Here, he explains his journey into auditing, and how a multi-lingual auditing programme is improving standards in his organisation.