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Managing the risks of risk assessments
Caitlin McArthur, Audit & Compliance Manager at Sodexo, addresses the many challenges around assessing risk at work.
A psychologist, a quality guru and a president walk into a bar…
Andy Nichols CQP FCQI takes a closer look at why audit checklists can be a polarising subject.
Importance of allocating sufficient planning time for an ISO audit
Tony Brachmanski CQP MCQI takes a closer look at how much time auditors should spend planning an audit.
Driving sustainable IT with quality assurance
Quality assurance should be at the heart of improving sustainable IT practices, says Kashif Husain.
The auditing dilemma
Should auditors focus more on human behaviour and how could this be measured? Ian Rosam, Chief Product Officer at DeepFathom explains why this question is key.
The importance of gap assessments in auditing
Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.
ISO 9004:2018 – little known but highly useful
Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.
Driving clinical improvement in the NHS through audit management
Improvement, Innovation and Effectiveness Lead Tracey Brailsford at Derbyshire Community Health Services NHS Foundation Trust explains how a cloud-based system is helping senior leadership and frontline staff learn from performance and continually improve services for patients.
Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.
Process automation and the quality professional
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.