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What makes our team a winner?
After being awarded Quality Team of the year in the International Quality Awards 2018, David Sanders, Business Improvement Manager at Costain, shares what he believes makes his team exemplary in its field. He outlines eight key elements for the success of Costain’s Business Improvement Team which could be applied to any quality team
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
The relationship between improvement and reliability
Pauline Burke, MSc PCQI, explores the role of reliability in advancing performance in operations.
Seacat’s smooth sailing to ISO 9001:2015 and ISO 14001:2015
When transitioning to these standards, this operator of wind farm support vessels created systems that go beyond mere compliance.
Leadership – it’s about people
In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute to their business success.
Navigating the cost of quality in a digital age
The CQI’s second Corporate Connect event of 2018 was delivered by Oakland Consulting on 22 March in London.
Rating quality
Ratings systems could change the way we view quality standards and the role that organisations, such as ISO, play in quality certification.
Quantifying quality costs in the digital age
At the CQI’s second Corporate Connect event of 2018, Oakland Consulting demystifies how advanced data analytics can be used to manage quality-related costs.
Quantifying quality costs in the digital age
At the CQI’s second Corporate Connect event of 2018, Oakland Consulting demystifies how advanced data analytics can be used to manage quality-related costs.
Improving security for cloud management systems
Richard Green breaks down the history and practicality of ISO/IEC 27017:2015.