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Focusing on the future

Published: 3 Oct 2022

IRCA Principal Auditor Ravindiran Gurusamy makes the case for putting customer focus at the heart of an organisation.

Audit SIG attendees and the future of audit

Published: 3 Oct 2022

The Chartered Quality Institute’s Audit SIG Conference, in partnership with Inmarsat and sponsored by Société Générale de Surveillance (SGS), took place on September 15 at Inmarsat’s headquarters in London. At the end of the event, delegates and Audit SIG members stopped to share their thoughts on the future of the audit industry and their key takeaways from the event.

Breaking down language barriers

Published: 3 Oct 2022

Quality Engineer Benjamin Clifford, who works for DISCO Corporation in Japan, was a finalist in the Emerging Talent category at this year’s CQI International Quality Awards. Here, he explains his journey into auditing, and how a multi-lingual auditing programme is improving standards in his organisation.

Cognitive bias and its impact on outsourcing

Published: 3 Oct 2022

Cognitive biases can have a serious impact on supply chain management when it comes to outsourcing vendors. Krishnan Lakshminarayanan CQP MCQI, a Lead Auditor and Senior Manager at William Hare in India, examines some common examples and looks at how they can be avoided. 

Hyundai Mobis CEO secures ISO presidency

Published: 30 Sep 2022

ISO announces its new president at its 2022 Annual Meeting where discussions on how standards can support international trade, innovation and climate change were the focus of the week-long meeting.

Sustaining quality talent

Published:

The CQI’s recent Workforce Insights research revealed that only 16% of 16–34-year-olds in the quality profession chose quality at the start of their working life. With this in mind, John Jack, Laboratory Specialist in Quality Laboratory and Clinical Operations at LifeScan, discusses the importance of quality apprenticeship programmes.