Our top ten courses on the Quality Learning Hub
With a wide variety of courses to choose from on the Quality Learning Hub, the following top ten have been selected based on user popularity.
From foundational quality management principles to advanced leadership strategies, each course offers invaluable resources to support your career advancement journey.
Accessible via the Members' Area of the CQI website, these courses are tailored to meet your evolving needs, ensuring that you stay at the forefront of your field. Delve into a world of knowledge designed to empower your professional growth and enrich your skill set.
Humanising the Quality Professional
During this session, Chris discusses the importance of getting to know your colleagues, shares practical tips for breaking the ice, and explain why humanising the people behind the profession is more important than ever. This webinar is a valuable opportunity to learn how fostering stronger relationships can benefit you and your team in creating a more connected and effective workplace.
Integrating quality and risk to meet the challenges of tomorrow
Many view quality as merely compliance with processes and standards. However, quality means delivering customers’ expectations and performance excellence, which ultimately adds more value to our societies. As we navigate an increasingly volatile and uncertain world, proactive integration of quality and risk is essential to ensure better decisions and sustainable outcomes.
The psychology of mistakes (and how to stop them happening)
A critical role for Quality Professionals is in reducing waste and failure, and a classic tool for this is Poka Yoke. Such mistake-proofing work is often based in examination of the work environment and making simple physical changes to prevent errors ever occurring. The webinar builds on these principles by examining how mistakes happen in the brain. From this, mistake-prone situations can better be identified and practical error-proofing designed.
Exploring hidden dimensions: how Japanese philosophies are intrinsic to quality
In this webinar, Rasoul Aivazi and Richard Brett will explore this unconscious cultural influence on quality in Japan, and examine how embracing this quality culture can unleash professional success. Rasoul and Richard will use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality. This webinar is based on a series of articles by Rasoul and Richard on quality.org that consider the different approaches to Quality taken in western counties, compared to Japan.
GMP & Quality: Aligned for Excellence
Ken Turley of the CQI Surrey & Sussex branch presents an introduction to good manufacturing practice (GMP) and explores how it aligns to quality standards.
Building sustainable and resilient quality systems
Led by Roxann Dawson, this session will explore the importance of strengthening quality systems beyond compliance. Learn about managing organisational context, integrating governance, and addressing risk and opportunity management using the Three Lines of Defense model. Ideal for professionals seeking to enhance organisational resilience and achieve long-term success through integrated quality management strategies.
The future of the International Standards Organisation and the London Declaration
This presentation from the CQI Yorkshire branch covers:
- An insight into the International Standards Organisation (ISO) and its vision for the future of the organisation
- How this vision relates to the UN Sustainable Development Goals
- What it means for ISO and ISO standards
- What changes are happening to ISO Management system standards effective from 2025
AI’s role in quality and change management – overhyped or underestimated? (Knowledge Online podcast)
In the first episode of the CQI's Knowledge Online podcast, technology consultant Dr Jeffrey Funk discusses the real-world impact of AI and robotics on quality and change management. He critiques overhyped expectations, highlights slow technology diffusion, and stresses the importance of applying statistical rigour and process-oriented strategies for meaningful advancements.
Streamlining compliance to maximise performance
The CQI Integrated Management Special Interest Group explores how integrated management can support how to streamline compliance to maximise performance. Members of the committee share their experiences and knowledge followed by a Q&A session.
Risk and Quality Management
How Risk Management is important to successful Quality Management with a focus on the use of Risk Registers.
The Profession Map
Your route to success - equipping modern quality leaders to meet evolving business demands.
Discover Typical Competence Profiles
Typical Competence Profiles and Career Pathways Map, navigating your career pathway