
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Maintaining quality standards in disruptive times through internal audits
Youmna Abboud, Quality Assurance and Regulatory Affairs Associate at Zimmer Biomet, Middle East, explains why internal audits are required during the coronavirus pandemic.

Performing remote audits
Ana Mariano, Management System Consultant at Rosehall Management Consultants, Philippines, explains the benefits of remote audits and the skills required to execute them correctly.

Eliminating the costs of poor quality
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.

Setting and meeting KPI targets
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.

Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.

The demise of the management representative
Dr Christel Fouche, Health and Safety Specialist and Lead Auditor, shares her experience for performing successful audits under the ISO 45001 standard, and explains how to adapt to changes following the migration from OHSAS 18001.

The new normal for remote audits
Amy Schewe, CQP PCQI, Quality Manager at Thin Metal Parts in Colorado Springs, US, explains how remote audits can help auditors with conducting successful audits during and after the coronavirus pandemic.

Improving communication during audits
Yemi Shodipo, Director of Charis The Training Company in Lancashire, UK, explains how auditors can improve communication with their auditees

From ineffective auditing to effective auditing
Stephen Asbury talks about behaviours to avoid and tips to improve your auditing skills
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