
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Emerging Talent winner shares her journey after the IQA 2022
In the first of a series, we chat to Shauna Davis PCQI, winner of the Emerging Talent category at the 2022 International Quality Awards.

Emma Harrison, a woman of distinction in quality apprenticeship
Emma Harrison PCQI, the first person with a distinction for her end-point assessment, shares her experiences of the Level 4 Quality Practitioner Apprenticeship.

Taking sustainability into the boardroom
Corporate sustainability should be at the heart of boardroom activity, says Zoi Kontodimou, Chair of the CQI’s Sustainability special interest group.

Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.

Resilience at the heart of the nation’s defence
Lisa Taylor, CQP MCQI, Corporate Quality Manager at Dstl, explains how the organisation's resilience planning meant it was able to pivot quickly to remote working and continue to support government and its existing customers in the UK’s response to Covid-19.

Adapting to the new normal: third-party audits
Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.

Meet the Fellow: Paul Sexton
Paul Sexton, Director of QHSE (Quality, Health, Safety and Environment) Help Pty Ltd in Perth, Australia, explains the importance of achieving the Fellowship grade after a long and lucrative career in quality.

Six Sigma in the manufacturing industry
Husain Al-Omani, Master Black Belt, Board Member of the AACE (Association for the Advancement of Cost Engineering) International Marketing Board, highlights the importance of the Six Sigma approach and why more businesses should adopt this quality management methodology.

Including mental health in a quality strategy
Ian Hawkins, Head of Content at Reconnect Studio, UK, examines some approaches to wellbeing and why mental health considerations deserve a central role in quality.

Utilising the '8D Approach' in business
Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.
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