
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Organisational factors reducing quality standards
Associate auditor S Sowrirajan, Accountable Manager at Lakshmi Machine Works in India, examines the factors that can have an impact on quality standards in an organisation.

Championing quality in Zimbabwe
Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.

Challenges of ensuring quality in AI
With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.

Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.

Making a lasting impact on sustainability
LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.

Breaking new ground with innovative digital solution
Among the finalists at the International Quality Awards 2023 in the Digital Innovation category was a Balfour Beatty VINCI team that developed a digital tool to streamline processes for employees on site when breaking ground as part of the HS2 rail project.

Creating a lasting impact
As part of our series of Q&As with CQI Fellows, CQI Trustee Christopher Chinapoo CQP FCQI tells us about his journey to becoming the first CQI member in the Caribbean to achieve this prestigious grade.

The importance of ESG reporting
Why is ESG reporting so important for businesses? ISO Lead Auditor and Director of Daksyam Group Murugesh Siva explains.

Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
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