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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

LifeScan Scotland team at International Quality Awards 2023

Making a lasting impact on sustainability

Published: 2 Nov 2023

LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.

Driving clinical improvement in the NHS through audit management

Published: 9 Jul 2021

Improvement, Innovation and Effectiveness Lead Tracey Brailsford at Derbyshire Community Health Services NHS Foundation Trust explains how a cloud-based system is helping senior leadership and frontline staff learn from performance and continually improve services for patients. 

Adapting to the new normal: third-party audits

Published: 24 Feb 2021

Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.

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