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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Christopher Chinapoo CQI FCQI

Creating a lasting impact

Published: 26 Sep 2023

As part of our series of Q&As with CQI Fellows, CQI Trustee Christopher Chinapoo CQP FCQI tells us about his journey to becoming the first CQI member in the Caribbean to achieve this prestigious grade.

Building a quality culture

Published: 28 Nov 2022

A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.

It all starts with study

Published: 9 Jun 2021

Mitch Beedie, a freelance researcher/writer, suggests a study, decide, plan, do (SDPD) cycle.

Essentials for a safe on-site audit

Published: 8 Jun 2021

Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.

Rating quality

Published: 11 Apr 2018

Ratings systems could change the way we view quality standards and the role that organisations, such as ISO, play in quality certification.

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