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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Best of the CQI eLibrary: root cause analysis

Published: 30 Mar 2017

Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.

What to watch this month

Published: 24 Mar 2017

This month we bring you the best videos on governance, assurance and improvement from around the internet. From case studies on product testing and 3D printing to leadership lessons and a cautionary tale, find the inspiration you need to promote excellence in your organisation. 

IT project communication as a quality risk

Published: 14 Mar 2017

George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry

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