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Creating a safe audit environment
Damien Tiller, Quality Manager, Lead PQMS and QMS auditor, UK, explores the difference between a good and bad audit.
A certified management system to engage employees
How much do employees genuinely care about what happens to the future of their organisation? Richard Walsh, Principal Assessor at NQA, explores.
Meet the CQI Standards Panel
Richard Green, Managing Director and founder of Kingsford Consultancy Services, explains the important work of the CQI’s Standards Panel.
Tideway: Our quality team
Hussain Ali, CQP MCQI, Quality Lead at Tideway reveals why the Tideway quality team enforces a collaborative working approach.
Air bag risk sparks Toyota recall
Toyota is recalling 191,000 cars in North America and Japan due to air bags that may not inflate properly during a crash. We speak to three quality professionals for their perspective on the story.
How to structure your quality team
Kate Armitage, Head of Quality Assurance at Qualsys, puts together her best practice guide for who you should include in your quality team.
Meet the new Fellows
Three of the CQI’s latest members to regrade as Fellows talk to Alicia Dimas about the reasons behind their applications, the process and what advice they would like to give to future applicants
BaxterStorey: Our sustainability journey
Henry Cawson, Sustainability Manager at hospitality provider Baxterstorey, reveals how the company is improving its sustainability practices by transitioning to ISO 14001:2015 Environmental Management Certification.
Let’s get Brazil talking about quality!
The quality profession wants to be heard in Brazil. That is why the Brazilian Academy for Quality is working to make senior managers understand how important quality management is for their businesses’ success. Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, talks to Alicia Dimas about how the Academy is promoting quality management and what challenges quality professionals face in the country
Kimberly-Clark shares quality approach
“If you don’t know how well you’re doing, you’ll never know when you are done or if you have succeeded,” Richard Allan, Director of Global Quality Assurance at Kimberly Clark, told CQI Surrey and Sussex Branch members. Heather Kane, MCQI, Assistant Quality Manager, Vendor Management, Auditor and Compliance at GlaxoSmithKline, reports on the branch’s latest event