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Quantifying quality costs in the digital age
At the CQI’s second Corporate Connect event of 2018, Oakland Consulting demystifies how advanced data analytics can be used to manage quality-related costs.
How to engage with Human Activity Systems
Bob Kennedy describes a fresh interpretation of system of profound knowledge that facilitates meaningful engagement with 21st century human activity systems.
The importance of the business continuity management system
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively.
IRCA members urged to comment on ISO 19011
Chair of the CQI Standards Panel, Richard Green, explains the CQI’s new Standards Commenting System. There is one month left to share your views on ISO 19011 – Guidelines for Auditing Management Systems.
Branches
CQI branches are led by members for members. The UK has a well-established network of 30 branches, and there are also branches outside the UK in locations such as Hong Kong and Australia.
The important change to ISO 9001’s clause on organisational knowledge
IRCA Principal Auditor Ramanie Pathirage Chandraratne reveals why the new standard requires auditors to act now in order to improve their understanding.
How to conduct an effective root cause analysis
Mohamed Mohamedi, quality management engineer at Aramco, explains why identifying the correct root cause is crucial to recognising a valid corrective action.
ISO 9001:2015 – an opportunity to reboot your QMS
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.
Whole process improvement in construction projects
Helen Soulou, CQP FCQI, quality manager at Heathrow Airport, explains how the quality toolbox can transform a culture of snag lists and rework.
How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.