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Technical resources

Read the latest on the ISO 14001:2015 certification process, how to conduct an internal audit, how to comply with ISO 9001:2015, and more.

Quality tool: Cause and effect diagram

Published: 3 Feb 2021

Richard Green, CQP FCQI, Director of Kingsford Consultancy Services, UK, takes us through the Cause and Effect Diagram and how to apply the tool correctly. 

Why ISO 9001:2015 calls for a partnership approach

Published: 25 Jan 2017

Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture

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