Plus new technical papers on How to conduct a successful audit risk evaluation, Changes to ISO 19011 and Understanding organisational context in ISO 9001 and ISO 14001.
Selecting the right quality tool
Published: 9 May 2022
Paul Vaughan CQP FCQI, Head of Quality at Emico, has developed a Quality Tool Selector, with input from the CQI’s Content Advisory Panel.
SMEs, ISO 50005:2021 and the race to net zero
Published: 24 Mar 2022
A new standard aims to simplify the implementation of energy management systems for smaller businesses that want to assist in combating climate change. How will ISO 50005:2021 help in the race to net zero carbon emissions?
What next for occupational health and safety management standards?
Published: 9 Mar 2022
Richard Green CQP FQCI, Managing Director of Kingsford Consultancy Services, takes a closer look at the work being carried out on two standards in the ISO 45000 family that could impact on occupational health and safety management for all organisations.
A risk-based approach to product safety?
Published: 8 Feb 2022
The UK Government is undertaking a major review of product safety legislation. Here, we assess some of the key findings from its consultation so far.
People engagement: Three keys to success
Published: 7 Dec 2021
Competence, awareness and communication are vital in maximising the principles behind ISO 9000:2015 to help people become high achievers, says Jessen Yeoh, a principal auditor and advisor.
Layered process audits show the benefits of focusing on facts as well as faults
Published: 10 Nov 2021
Layered process audits have long been established in the automotive industry, but they can also play a key role in improving quality standards across a range of other sectors, says Ravindiran Gurusamy, an IRCA Certificated Associate Auditor.
How to conduct a value-added management system audit
Published: 29 Sep 2021
Having the right motivation and proactively identifying opportunities for improvement are key, says Jessen Yeoh CQP MCQI, IRCA Principal Auditor, and Principal Advisor at P Excel Advisory.
Upgrading standards for the global moving business
Published: 7 Sep 2021
Due to the impact of the global pandemic and ever-increasing scrutiny of the environmental practices of relocation businesses, the industry is gearing up for an important update to its quality standard.
Improving effectiveness through evidence-based decision-making
Published: 11 Aug 2021
Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of how evidence-based decision-making can play a vital role in quality management and decision-making.
A joined-up approach to building safety
Published: 9 Aug 2021
The UK is introducing the most significant reform to building safety regulations in decades, aiming to create a coherent system that defines responsibilities and improves quality across the built environment.