Technical resources
Plus new technical papers on How to conduct a successful audit risk evaluation, Changes to ISO 19011 and Understanding organisational context in ISO 9001 and ISO 14001.
The important change to ISO 9001’s clause on organisational knowledge
Published: 28 Jul 2017
IRCA Principal Auditor Ramanie Pathirage Chandraratne reveals why the new standard requires auditors to act now in order to improve their understanding.
How to conduct an effective root cause analysis
Published: 26 Jul 2017
Mohamed Mohamedi, quality management engineer at Aramco, explains why identifying the correct root cause is crucial to recognising a valid corrective action.
ISO 9001:2015 – an opportunity to reboot your QMS
Published: 19 Jul 2017
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.
Update: ISO 19011 guidance on auditing management systems
Published: 26 Apr 2017
Richard Green explains the fundamental changes to ISO 19011:2011
Why ISO 9001:2015 calls for a partnership approach
Published: 25 Jan 2017
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
ISO 9001:2015 – Who are the interested parties?
Published: 25 Jan 2017
Bhuvan Veerasamy, director and principal consultant at Avanta Global, examines the ISO 9001:2015 requirements on interested parties
Who are our customers?
Published: 23 Jan 2017
Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers
The context of the organisation
Published: 16 Jan 2017
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes.
How to conduct a successful audit risk evaluation
Published: 16 Jan 2017
Andrew Ward explains how he helped create a bespoke audit solution to support Balfour Beatty and Crossrail during construction of the new Woolwich station.
Update: ISO 17021-3 to launch in January
Published: 12 Dec 2016
Major changes to ISO 17021-3 are underway and the new standard will be published in January 2017.