Sponsored article: Auditing is not a new technique and has been used in various guises for many years, especially for financial purposes. This article aims to show how management system internal auditing has changed in recent years and where to start with conducting one.

Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.

With the help of quality experts, we introduce some of the key tools for measuring, managing and improving performance – and how to use them to best effect

The new standard aims to help facilities management teams improve efficiencies across a range of areas, from procurement to operations to maintenance. Chris Craggs explains why it’s needed now more than ever.

When transitioning to these standards, this operator of wind farm support vessels created systems that go beyond mere compliance.

Ian Mills and Mike Buss speak to Alicia Dimas about how new technologies are changing the construction industry and helping quality managers to better perform their jobs.

The British Standards Institution and CBRE GWS EMEA offer some advice and share the challenges faced by early adopters of the world’s first global health and safety standard.

Huw Williams, Principal at SAMI Consulting, describes the main megatrends that quality professionals should keep in mind, while planning for the future of their organisation.

Bob Goodwin, MSc (TQM), CQP, MCQI, takes a look at what businesses need in order to develop a quality culture, and how quality professionals can drive this improvement beyond what is required by ISO standards.

Meeting the requirements of the latest quality management standard, ISO 9001: 2015, means major changes in adapting to its risk- and opportunity-based approach.