Plus new technical papers on How to conduct a successful audit risk evaluation, Changes to ISO 19011 and Understanding organisational context in ISO 9001 and ISO 14001.

Selecting the right quality tool

Published: 9 May 2022

Paul Vaughan CQP FCQI, Head of Quality at Emico, has developed a Quality Tool Selector, with input from the CQI’s Content Advisory Panel.

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SMEs, ISO 50005:2021 and the race to net zero

Published: 24 Mar 2022

A new standard aims to simplify the implementation of energy management systems for smaller businesses that want to assist in combating climate change. How will ISO 50005:2021 help in the race to net zero carbon emissions?

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What next for occupational health and safety management standards?

Published: 9 Mar 2022

Richard Green CQP FQCI, Managing Director of Kingsford Consultancy Services, takes a closer look at the work being carried out on two standards in the ISO 45000 family that could impact on occupational health and safety management for all organisations. 

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A risk-based approach to product safety?

Published: 8 Feb 2022

The UK Government is undertaking a major review of product safety legislation. Here, we assess some of the key findings from its consultation so far. 

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People engagement: Three keys to success

Published: 7 Dec 2021

Competence, awareness and communication are vital in maximising the principles behind ISO 9000:2015 to help people become high achievers, says Jessen Yeoh, a principal auditor and advisor. 

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Layered process audits show the benefits of focusing on facts as well as faults

Published: 10 Nov 2021

Layered process audits have long been established in the automotive industry, but they can also play a key role in improving quality standards across a range of other sectors, says Ravindiran Gurusamy, an IRCA Certificated Associate Auditor.

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How to conduct a value-added management system audit

Published: 29 Sep 2021

Having the right motivation and proactively identifying opportunities for improvement are key, says Jessen Yeoh CQP MCQI, IRCA Principal Auditor, and Principal Advisor at P Excel Advisory. 

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Upgrading standards for the global moving business

Published: 7 Sep 2021

Due to the impact of the global pandemic and ever-increasing scrutiny of the environmental practices of relocation businesses, the industry is gearing up for an important update to its quality standard.

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Improving effectiveness through evidence-based decision-making

Published: 11 Aug 2021

Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of how evidence-based decision-making can play a vital role in quality management and decision-making.  

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A joined-up approach to building safety

Published: 9 Aug 2021

The UK is introducing the most significant reform to building safety regulations in decades, aiming to create a coherent system that defines responsibilities and improves quality across the built environment.

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