Technical resources
Read the latest on the ISO 14001:2015 certification process, how to conduct an internal audit, how to comply with ISO 9001:2015, and more.
The importance of gap assessments in auditing
Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.
ISO 9004:2018 – little known but highly useful
Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.
Selecting the right problem-solving strategy
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.
Quality tool: Cause and effect diagram
Richard Green, CQP FCQI, Director of Kingsford Consultancy Services, UK, takes us through the Cause and Effect Diagram and how to apply the tool correctly.
A future direction for quality management standards
Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards.
Seacat’s smooth sailing to ISO 9001:2015 and ISO 14001:2015
When transitioning to these standards, this operator of wind farm support vessels created systems that go beyond mere compliance.
Implementing an SPC programme
Analysing your organisation’s performance over time can be challenging. Derek Scott, senior Quality Assurance and Quality Control advisor for ICR, explores how to select the best process and examine your data to achieve the best results
ISO 9001:2015 – an opportunity to reboot your QMS
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.
Why ISO 9001:2015 calls for a partnership approach
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
Top tips for problem solving with ISO 9001:2015
David Finney, CQP MCQI, founder of The Energy of Conversation and trainer in coaching and auditing, shares his top tips for problem solving, while meeting the requirements for ISO 9001:2015.
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