Technical resources
Read the latest on the ISO 14001:2015 certification process, how to conduct an internal audit, how to comply with ISO 9001:2015, and more.
Selecting the right problem-solving strategy
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.
Preventing infectious disease hazards with ISO 45006
Richard Green provides an overview of the draft version of ISO 45006. The new Occupational health and safety management standard, that will provide organisations with guidelines for preventing and managing infectious disease hazards.
Understanding design and development of products and services
Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of ISO9001:2015; Clause 8.3.
Can your tendering process build potential failure into your project?
Dave Sheedy, CQP MCQI, Quality Assurance Manager at ArcelorMittal Kent Wire Ltd, UK, explains the life-saving importance of suppliers producing the correct accreditation for the latest construction quality standards.
Quality tool: Cause and effect diagram
Richard Green, CQP FCQI, Director of Kingsford Consultancy Services, UK, takes us through the Cause and Effect Diagram and how to apply the tool correctly.
Influencing objectivity and integrity in audits
William Rankin, CQP FCQI, Management System and Audit Manager at Inmarsat, UK, takes a look at how quality managers and internal auditors can work together to ensure objectivity and integrity is achieved during audits.
A future direction for quality management standards
Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards.
Delivering quality results through training
Dr Stephen Hughes, CQP FCQI, Head of Quality and Rick Ellis, CQP MCQI, Head of Profession for Quality at AWE describe an internal training programme that is being developed to improve the understanding of quality management principles within the organisation
Drivers of change and futures thinking tools
Huw Williams, Principal at SAMI Consulting, describes the main megatrends that quality professionals should keep in mind, while planning for the future of their organisation.
The importance of the business continuity management system
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively.
ISO reports
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