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Delivering training in the midst of Covid-19

Published: 11 May 2020

Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.

Being a leader in health and safety

Published: 11 May 2020

Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.

The secrets behind a constructive audit experience

Published: 15 Sep 2017

John Feltham, CQP FCQI, has been on the receiving end of audits for decades. Find out why having the right auditor, identifying risks and understanding organisational context, have been crucial for successful audits at Portsmouth International Port.

Who are our customers?

Published: 23 Jan 2017

Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers

​The New Quality Profession Challenge

Published: 1 Sep 2014

This CQI publication is essential reading for quality professionals and business leaders. You'll learn how the quality profession contributes to business, the challenges that the future holds for the quality profession and how the CQI’s unique Competency Framework addresses these challenges.