Published: 1 Sep 2014

This CQI publication is essential reading for quality professionals and business leaders. You'll learn how the quality profession contributes to business, the challenges that the future holds for the quality profession and how the CQI’s unique Competency Framework addresses these challenges.

The quality profession faces a big challenge. It must understand and adapt to the complex, interconnected and fast-moving environment that today's organisations operate in.

The 'New Quality Profession Challenge' examines the challenge and highlights the key changes that the profession must make in order to thrive and support business success.

This CQI publication sets out the case for change in the way the profession behaves and how it is viewed by stakeholders – particularly business leaders.

Key areas addressed include:

  • How quality management contributes to business
  • Where the profession has missed opportunities in the past – and how it can respond
  • A vision for the future of the profession
  • How the CQI’s unique Competency Framework addresses these challenges

The report, published in 2014, is based on extensive research with senior business figures, as well as with the CQI's local branches, special interest groups and advisory panels.