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![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Taking an integrated approach Shaking hands](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-1256603011.jpg?itok=H2zRoxtq)
A truly integrated approach?
Quality, health and safety, and environment are often put together in organisations, but how well have they been integrated? Paul Vaughan CQP FCQI takes a closer look.
![Dr W Edwards Deming Dr W Edwards Deming](/sites/default/files/styles/block_listing_mobile/public/2024-04/deming_qw_feb2014_0.jpg?itok=zYd42kFC)
From chaos of deception to quality of Deming
International Project Quality Lead Rasoul Aivazi examines the issue of counterfeit academic qualifications on organisational quality systems.
![Turning up the dial to excellent quality Quality rating](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1305984152.jpg?itok=7TkObO2F)
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
![HR Strategist Steve Cadigan Steve Cadigan](/sites/default/files/styles/block_listing_mobile/public/2024-02/stevecadigan.jpg?itok=Fn7H-WYC)
In conversation with Steve Cadigan
We talked to HR strategist Steve Cadigan about how best to cope with the rapid changes that organisations are seeing right now.
![Quality culture unites us all Quality culture](/sites/default/files/styles/block_listing_mobile/public/2024-02/gettyimages-1306804865.jpg?itok=OcZLHrpq)
Exploring hidden dimensions – quality culture and cultural quality
In the first part of a series, Rasoul Aivazi and Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
![Ryan Renard CQP MCQI Author Ryan Renard](/sites/default/files/styles/block_listing_mobile/public/2023-12/opinion.jpg?itok=GCqnDo77)
Auditing – start as you mean to go on
How can auditors ensure that their work is a meaningful and positive experience for the auditee? IRCA Principal Auditor Ryan Renard CQP MCQI takes a closer look.
![Author Dr Tony Kenneson-Adams Dr Tony Kenneson-Adams](/sites/default/files/styles/block_listing_mobile/public/2023-11/0t8a6144.jpg?itok=YUUtLEv4)
Getting on the right flight path for quality
After 30 years as an engineer in the Royal Air Force, followed by 15 years in engineering and quality, Dr Tony Kenneson-Adams reflects on how the RAF’s approach to quality can be applied in civilian life
![IQA 2023 Quality Organisation of the Year Quality Organisation of the Year winners](/sites/default/files/styles/block_listing_mobile/public/2023-11/cqi_quality_live_23_awards_june_2023161.jpg?itok=AEzW4c9U)
A quality organisation
The team from the Federal Authority for Nuclear Regulation, UAE, took the honours as Quality Organisation of the Year at the International Quality Awards 2023 in June. Learn more about the organisation’s award-winning approach
![LifeScan Scotland team at International Quality Awards 2023 LifeScan Scotland team at International Quality Awards 2023](/sites/default/files/styles/block_listing_mobile/public/2023-10/lifescan_scotland_finalists.jpg?itok=Fp8Z3oYK)
Making a lasting impact on sustainability
LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.