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Deming Management for Quality (part 2): Systemology - Everything is connected
In the second part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki look at organisations as systems, and the importance of ‘seeing the bigger picture’ to stay relevant
How to engage with Human Activity Systems
Bob Kennedy describes a fresh interpretation of system of profound knowledge that facilitates meaningful engagement with 21st century human activity systems.
Deming Management for Quality (part 1): Knowledgology – Theory of Knowledge
In the first of a four-part series on Deming Management for Quality, Alan Clark and Tony Korycki explore how Deming’s system of profound knowledge still applies to today’s organisations.
From ISO:9001 auditing to ISO:27001 implementation
Adam Gomes talks about his personal experience in the quality profession and how he successfully conducted his company’s ISO:9001 audit and is now implementing ISO:27001.
Seeing beyond experience
In this sponsored feature, Jonny Montgomery, Divisional Lead for Quality at Shirley Parsons, shares how the CQI’s Competency Framework enables employers to find quality talent
How Qualsys embraces the evolution of quality management systems
In this sponsored feature, Kate Armitage, product quality assurance manager at Qualsys, shares how the company helps businesses adapt to new challenges in the quality profession. Qualsys is a proud sponsor of the CQI’s International Quality Awards.
The changing nature of quality
E-Squared is sponsoring the Quality Professional of the Year Award in the CQI’s International Quality Awards. In this sponsored feature, David Key, managing director at E-Squared, answers what change means for the quality profession.
Kobe Steel: the board has questions to answer but this crisis runs much deeper
Estelle Clark, executive director for policy at CQI, comments on the Japanese metal company’s fake quality checks’ data scandal and its repercussions.
Invalid data – a researcher’s nightmare
Rashad Issa, PMP, CQP MCQI, project management director for Workplace Options, reports on the CQI’s event Quality in Clinical Trial.
The origins of Lean Six Sigma
This sponsored feature from Catalyst Consulting Ltd explores the history and techniques of applying a continuous improvement framework. This is an edited extract from Lean Six Sigma for Leaders by Martin Brenig-Jones and Jo Dowdall of Catalyst Consulting