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![Using the hierarchy of improvement for success Man atop a pyramid](/sites/default/files/styles/block_listing_mobile/public/2023-10/gettyimages-497444346.png?itok=hiep44iO)
Hierarchy of improvement
Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.
![Quality management systems offering sustainable solutions to reduce waste Murugesh Siva examines how quality management systems can assist in the key areas of managing both industrial and metal waste](/sites/default/files/styles/block_listing_mobile/public/2023-07/murugesh_siva_copy.png?itok=1fdX83Ml)
Quality management systems offering sustainable solutions to reduce waste
Murugesh Siva examines how quality management systems can assist in the key areas of managing both industrial and metal waste.
![Adding value to audits of management systems Senior auditor Pedro Mejias outlines five ways in which the audit process can create value to the auditee](/sites/default/files/styles/block_listing_mobile/public/2023-07/gettyimages-1211578175_lq.jpg?itok=uUtmweDC)
Adding value to audits of management systems
Senior auditor Pedro Mejias outlines five ways in which the audit process can create value to the auditee.
![](/sites/default/files/styles/block_listing_mobile/public/2023-05/p1100852.jpg?itok=GdHsQqIr)
Preparing for unannounced audits of medical devices
ISO 13485 internal auditor Karandeep Singh Badwal, explains what to expect and how to prepare for unannounced audits of companies with a UKCA or CE-marked medical device.
![Adopting a business management system Roy Rogers CQP MCQI explains the process of implementing a new business management system at Enigma Industrial Services.](/sites/default/files/styles/block_listing_mobile/public/2023-05/gettyimages-1412148116_lq.jpg?itok=hULTCt7O)
Adopting a business management system
Roy Rogers CQP MCQI explains the process of implementing a new business management system at Enigma Industrial Services.
![A psychologist, a quality guru and a President walk into a bar… Andy Nichols CQP FCQI takes a closer look at why audit checklists can be a polarising subject.](/sites/default/files/styles/block_listing_mobile/public/2023-04/gettyimages-1153446192_lq.jpg?itok=m-Mt-VsL)
A psychologist, a quality guru and a president walk into a bar…
Andy Nichols CQP FCQI takes a closer look at why audit checklists can be a polarising subject.
![ISO 9001 in healthcare: Certifying a service, not a product What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains](/sites/default/files/styles/block_listing_mobile/public/2023-04/gettyimages-1294630213_lq.jpg?itok=2V1E8HOZ)
ISO 9001 in healthcare: Certifying a service, not a product
What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains.
![](/sites/default/files/styles/block_listing_mobile/public/andy_lau_pic_2_6_0.jpeg?itok=5oYv4x8Z)
The importance of gap assessments in auditing
Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.