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Adapting to the new normal: third-party audits

Published: 24 Feb 2021

Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.

Defining Quality 4.0: a new CQI research project

Published: 23 Feb 2021

The CQI is pleased to announce that we have commissioned a consortium comprising Leeds University Business School and The Oakland Institute for Business Research and Education to carry out some research into the concepts and principles that underpin the evolution of ‘Quality Management 4.0’ or ‘Quality 4.0’ as it is more widely known.

Quality tool: Cause and effect diagram

Published: 3 Feb 2021

Richard Green, CQP FCQI, Director of Kingsford Consultancy Services, UK, takes us through the Cause and Effect Diagram and how to apply the tool correctly. 

Six Sigma in the manufacturing industry

Published: 28 Jan 2021

Husain Al-Omani, Master Black Belt, Board Member of the AACE (Association for the Advancement of Cost Engineering) International Marketing Board, highlights the importance of the Six Sigma approach and why more businesses should adopt this quality management methodology.

Managing quality and risk in projects

Published: 20 Jan 2021

Abdullah Shaiban, Project Inspection Supervisor at Saudi Aramco – a multinational petroleum and natural gas company – highlights the importance of integrating risk into a quality management system.  

Update to ISO standards

Published: 18 Jan 2021

Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides the latest update for the ISO 45000 series of standards.

Developing a strategic approach for audits

Published: 18 Jan 2021

Hadi El Cheikh, Quality Health and Safety Executive at Veolia Water Technologies, Middle East, explains how a strategic approach can lead to a more successful audit on the assessment day.

Utilising the '8D Approach' in business

Published: 15 Dec 2020

Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.