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![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Unlocking the key to successful audits Successful audits need planning](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-1285088492.jpg?itok=7tgPN-CJ)
Unlocking the key to successful audits
A well-planned audit is the key to success, says Quality Assurance Quality Control Engineer K Amarnath.
![Sucilla Harrikissoon CQP MCQI Sucilla Harrikissoon CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-03/thumbnail_image.png?itok=ungjdHqL)
Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
![Dr Nigel Croft Dr Nigel Croft CQP FCQI](/sites/default/files/styles/block_listing_mobile/public/2024-03/img_5449.jpg?itok=1Jh8zzk_)
Managing a changing climate
Dr Nigel Croft CQP FCQI, Chair of the ISO Joint Technical Coordination Group for Management System Standards from 2021 – 2023, takes a closer look at ISO’s climate change considerations now incorporated into management systems standards.
![LifeScan Scotland team at International Quality Awards 2023 LifeScan Scotland team at International Quality Awards 2023](/sites/default/files/styles/block_listing_mobile/public/2023-10/lifescan_scotland_finalists.jpg?itok=Fp8Z3oYK)
Making a lasting impact on sustainability
LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.
![Murugesh Siva, a grey haired Indian man with beard and moustache in a white open necked shirt, outdoors](/sites/default/files/styles/block_listing_mobile/public/2023-08/profpic4_1.png?itok=mSNOlWKK)
The importance of ESG reporting
Why is ESG reporting so important for businesses? ISO Lead Auditor and Director of Daksyam Group Murugesh Siva explains.
![Robot hand and human hand holding puzzle pieces as a way of representing collaboration Robot hand and human hand holding puzzle pieces as a way of representing collaboration](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-949212044_lq.jpg?itok=Qy-RAEwC)
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
![Taking sustainability into the boardroom Corporate sustainability should be at the heart of boardroom activity, says Zoi Kontodimou, Chair of the CQI’s Sustainability special interest group and Corporate Sustainability PhD Researcher.](/sites/default/files/styles/block_listing_mobile/public/2023-03/GettyImages-1442960535%20LQ.jpg?itok=gy1_2rY6)
Taking sustainability into the boardroom
Corporate sustainability should be at the heart of boardroom activity, says Zoi Kontodimou, Chair of the CQI’s Sustainability special interest group.
![](/sites/default/files/styles/block_listing_mobile/public/sharjeelgraphimage.jpg?h=adba40e8&itok=NJX9At3I)
Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.
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Resilience at the heart of the nation’s defence
Lisa Taylor, CQP MCQI, Corporate Quality Manager at Dstl, explains how the organisation's resilience planning meant it was able to pivot quickly to remote working and continue to support government and its existing customers in the UK’s response to Covid-19.