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![Using the hierarchy of improvement for success Man atop a pyramid](/sites/default/files/styles/block_listing_mobile/public/2023-10/gettyimages-497444346.png?itok=hiep44iO)
Hierarchy of improvement
Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.
![IRCA Lead Auditor Divine Ashu Divine Ashu](/sites/default/files/styles/block_listing_mobile/public/2023-10/passport_4x4.jpg?itok=8bqBjBnG)
Planning audits using Quality 4.0
Divine Ashu, an IRCA-certified Lead Auditor in Cameroon, looks at the importance of Quality 4.0 in auditing.
![Open communication Arming the quality professional](/sites/default/files/styles/block_listing_mobile/public/2023-09/gettyimages-1134534362_copy.jpg?itok=KKZXQ3CU)
Arming the quality professional
Should quality professionals be seen only as the enforcers of quality? Paul Vaughan CQP FCQI outlines the key role of open communication to avoid problems before they occur.
![Catriona Large Catriona Large, winner of the Emerging Talent Award at the 2023 IQA](/sites/default/files/styles/block_listing_mobile/public/2023-09/cqi_quality_live_23_conference_june_2023001.jpg?itok=esB6wBh5)
Developing a quality career
We catch up with Catriona Large, Quality and HSE Advisor at CGG, winner of the Emerging Talent category at the CQI’s International Quality Awards 2023.
![](/sites/default/files/styles/block_listing_mobile/public/2023-09/dale-rollinson-profile.jpg?itok=d0SWfLLC)
How to write clear and effective requirements
Principal auditor and Security Assurance Manager Dale Rollinson outlines the need for writing clear and effective requirements.
![Murugesh Siva, a grey haired Indian man with beard and moustache in a white open necked shirt, outdoors](/sites/default/files/styles/block_listing_mobile/public/2023-08/profpic4_1.png?itok=mSNOlWKK)
The importance of ESG reporting
Why is ESG reporting so important for businesses? ISO Lead Auditor and Director of Daksyam Group Murugesh Siva explains.
![Measuring with micrometer for calibration Measuring with micrometer for calibration](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-184134697_lq.jpg?itok=CTMqXIyr)
Calibration – an essential process
IRCA-certified Lead Auditor Gautam Kumar Maiti PCQI examines the importance of ensuring correct calibration of all instruments at the start of a project.
![Robot hand and human hand holding puzzle pieces as a way of representing collaboration Robot hand and human hand holding puzzle pieces as a way of representing collaboration](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-949212044_lq.jpg?itok=Qy-RAEwC)
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
![How not to audit - Learnings from Audit SIG’s LinkedIn group Drawing on opinions from members of the CQI Audit SIG’s LinkedIn group, we look at some of the pitfalls to avoid when conducting an audit.](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-1183393108_lq.jpg?itok=cFkB2qi-)
How not to audit: Learnings from Audit SIG’s LinkedIn group
Drawing on opinions from members of the CQI Audit SIG’s LinkedIn group, we look at some of the pitfalls to avoid when conducting an audit.
![](/sites/default/files/styles/block_listing_mobile/public/2024-02/Deming%20QW%20Feb2014.jpg?itok=nJbyiVQq)
Applying Deming’s principles to hiring auditors
Lead auditor Rasoul Aivazi explains how Deming's principles of profound knowledge apply to a conscientious approach to auditing.