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Embracing the full picture
Published: 9 May 2024
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Sustaining stakeholder buy-in – Part 1
Published: 24 Oct 2018
This article is the first part of a two part series where Professor Mitter Vedu, FCQI, examines the approach to sustain stakeholders’ interest in continuous improvement methodologies
Innovation: the great opportunity
Published: 20 Sep 2018
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
The quality professional in a modern business
Published: 9 Jul 2016
Ruth Mortby reveals how Nuvia is rethinking quality and the changes she has made to improve the benefits for her internal stakeholders.