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![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Published: 9 May 2024
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Taking an integrated approach Shaking hands](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-1256603011.jpg?itok=H2zRoxtq)
A truly integrated approach?
Published: 22 Apr 2024
Quality, health and safety, and environment are often put together in organisations, but how well have they been integrated? Paul Vaughan CQP FCQI takes a closer look.
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It all starts with study
Published: 9 Jun 2021
Mitch Beedie, a freelance researcher/writer, suggests a study, decide, plan, do (SDPD) cycle.
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Selecting the right problem-solving strategy
Published: 8 Jun 2021
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.
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Essentials for a safe on-site audit
Published: 8 Jun 2021
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.