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The importance of gap assessments in auditing

Published: 11 Jan 2023

Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.

What role does data play in ensuring quality?

Published: 10 Nov 2022

Poornima Ramaswamy, Chief Transformation Officer of business analytics platform Qlik, outlines the important role played by real-time data in ensuring quality in production.