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What measures should you be recording?
Susannah Clarke, Managing Director at PMI, explores how recording the right measures can help you to improve your processes.
Watch out for the CQI’s new ISO 9004:2018 guide
The CQI and partner Catalyst have developed a guide for ISO 9004:2018 ‘Quality management – Quality of an organisation – Guidance to achieve sustained success’ to support users in interpreting and applying the standard.
How to achieve an effective management review
Angelique Macrez, Group Performance Improvement Manager at Osborne, explains the benefits of the management review.
The policy voice of the CQI
The CQI’s seventh Corporate Connect event of the year explored the role of the CQI’s policy department.
The policy voice of the CQI
The CQI’s seventh Corporate Connect event of the year explored the role of the CQI’s policy department.
Learning from Sherlock Holmes
Jo Dowdall, Author at Catalyst Consulting, explores what Lean Six Sigma practitioners can learn from Sherlock Holmes.
Solving problems with the CQI Competency Framework
Brian Rutter, CQP FCQI, formerly Systems Interface Engineering Manager at Ford Motor Company, explores how the CQI’s Competency Framework can encourage innovative solutions.
Special BSI Summit discount for CQI members
We apologise but the BSI Business Excellence Summit – Identifying Solutions for the 21st Century has been cancelled by BSI.
Get your toolkit for this year’s World Quality Day
On 8 November, organisations across the globe will celebrate World Quality Day (WQD).