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Corrective action responses following internal audits
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.
Leading digital transformation with quality excellence
As a leading membership body for quality professionals, the CQI’s ongoing programme of research to benchmark what the quality profession looks like is critical. Our recent survey of members' views on Quality 4.0 and the impact of quality management on achieving environmental, social, and governance (ESG) goals generated valuable insight from our members.
Auditing climate change
Richard Green, founder and owner of Kingsford Consultancy Services, examines the implication of ISO’s climate change amendments to management system standards for auditors.
Ensuring quality is baked right in
Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.
Updated ISO/IEC 27006-1:2024 giving confidence in certification
BS EN ISO/IEC 27006-1:2024, giving requirements for bodies that provide audit and certification of information security management systems, was published in March this year. Steve Watkins, Chair of the BSI technical committee IST/33 for information security, cybersecurity and privacy protection standards, and co-editor of the standard, talks through its key points.
Taking action on climate change
In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
From compliance to performance through quality culture
Today’s quality professionals must influence, motivate, and communicate to effect change and continue to deliver quality excellence in ever-changing environments. CQI member, Mark Eydman CQP MCQI, Founder and Lead Consultant, Six Pillars Consulting, shares his insights on how quality professionals can successfully overcome challenges, including isolation, to deliver quality excellence.
Quality not compulsory? It's your funeral...
The UK’s funeral industry relies on its trade associations for quality assessment and codes of conduct, but change could be on the way.
Unlocking the key to successful audits
A well-planned audit is the key to success, says Quality Assurance Quality Control Engineer K Amarnath.