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Managing supply chains post Brexit
Malcolm Harrison, Group CEO of the Chartered Institute of Procurement & Supply (CIPS), talks to Daniel Moore about how Brexit will impact supply chains and logistics in 2021.

Understanding design and development of products and services
Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of ISO9001:2015; Clause 8.3.

Adapting to the new normal: third-party audits
Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.

Driving quality excellence in 2021
Eric Stoop, CEO at EASE Inc – a developer of plant floor audits and insights software in the US – provides his top five tips to help manufacturing businesses overcome the obstacles posed by Covid-19.

Dealing with time pressures
In our latest dilemma, find out how to avoid delays with audits and ensure they’re delivered within the audit plan’s designated timeframe.

Meet the Fellow: Paul Sexton
Paul Sexton, Director of QHSE (Quality, Health, Safety and Environment) Help Pty Ltd in Perth, Australia, explains the importance of achieving the Fellowship grade after a long and lucrative career in quality.

Quality tool: Cause and effect diagram
Richard Green, CQP FCQI, Director of Kingsford Consultancy Services, UK, takes us through the Cause and Effect Diagram and how to apply the tool correctly.

Six Sigma in the manufacturing industry
Husain Al-Omani, Master Black Belt, Board Member of the AACE (Association for the Advancement of Cost Engineering) International Marketing Board, highlights the importance of the Six Sigma approach and why more businesses should adopt this quality management methodology.

Including mental health in a quality strategy
Ian Hawkins, Head of Content at Reconnect Studio, UK, examines some approaches to wellbeing and why mental health considerations deserve a central role in quality.

Developing a strategic approach for audits
Hadi El Cheikh, Quality Health and Safety Executive at Veolia Water Technologies, Middle East, explains how a strategic approach can lead to a more successful audit on the assessment day.