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Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.

Threat to a Ministry of Defence contract
In our latest dilemma, a small business is subjected to an inappropriate ISO 9001 certification audit.

Achieving accreditation as a small company
Su Chantry, Clinical Director at SKC Occupational Health, outlines her journey to ISO 15189 accreditation.

Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.

Bouncing forward in the wheel of life: how to face disruption and create balance
Eva Provedel, Leadership Coach and Trainer at Go Mind in Motion Limited, and author of two recent books on resilience, explains the importance of a positive mindset and balance on quality of life.

Supporting women in quality
Lionel Abbey, CQP FCQI, explains how he has helped support Akorfa Wuttor, Assistant Lecturer at University of Professional Studies, Accra (UPSA), Ghana, in her career, and how UPSA’s quality management course is attracting more women into quality roles across Africa.

A View from the Top: Murray Hudson, Managing Director at Gratnells
Former BBC Journalist, Murray Hudson, Managing Director at Gratnells, explains what quality means to him.

Meet CQI volunteer Mike Buss
Mike Buss, Head of Quality at Taylor Woodrow, explains how he uses his time as a CQI volunteer to actively contribute to quality improvement across the construction industry.

Meet CQI volunteer Isa Mohamed Hasan
Isa Mohamed Hasan, Senior Quality Assurance and Environmental Manager at Chun Wo-CRGL-MBEC Joint Venture, reveals the rewards and highlights of being a volunteer for the CQI Hong Kong branch.

Redefining quality professionals for the next generation
Richard Kinslay, PCQI, quality engineer, shares his vision on helping budding talent understand the significance of quality.