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Commandeering the certification industry into the 21st century
Over the past two decades, as technology has evolved, so too has the certification industry. Laura Fletcher, Commercial and Customer Experience Director at NQA, explores the recent changes to auditing following the Covid-19 pandemic.

Improving product reliability in manufacturing
Dr Louis Redding, CQP FCQI, discusses some useful methods to help improve complex engineering products.

The evolution of remote audits
Gary Jarvis, CQP MCQI, Group Quality and Information Security Manager at The Growth Company, shares his experience of conducting a remote audit, and an overview on the specific and unique challenges and the viability of auditing remotely.

Improving communication during audits
Yemi Shodipo, Director of Charis The Training Company in Lancashire, UK, explains how auditors can improve communication with their auditees

My Career: Derek Scott, Quality Manager at Rubberatkins
Derek Scott, CQP MCQI, Quality Manager at Rubberatkins, tells Dina Patel about his greatest achievements and the challenges he has overcome in his career.

Why I chose the CQI Mentoring programme
Derek Geyer, CQP MCQI, Quality Lead at Balfour Beatty Kilpatrick, tells Dina Patel about his experience as a mentee on the CQI and IRCA Mentoring programme.

Applying the Deming System of Profound Knowledge
Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.

Remote auditing during the coronavirus
Sharon Shutler, CQP FCQI, shares her advice and guidance to help auditors carry out remote audits amid the coronavirus pandemic.

Improve life after lockdown with Hoshin Kanri and Deming’s 14 points
David Hutchins, CQP FCQI, Chairman and Principal at David Hutchins International, looks at how quality professionals can help their organisations by applying the Hoshin Kanri method and using Deming’s 14 points for management.

Supporting women in quality
Lionel Abbey, CQP FCQI, explains how he has helped support Akorfa Wuttor, Assistant Lecturer at University of Professional Studies, Accra (UPSA), Ghana, in her career, and how UPSA’s quality management course is attracting more women into quality roles across Africa.