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A sustainable and circular view of production
Christopher Chinapoo CQP FCQI, a committee member of the CQI’s Deming special interest group, examines how Deming’s System of Profound Knowledge provides a lens that is critical when designing for sustainable production.

Katana, Kaizen, and Deming's quality teachings in Japan
Continuing the 'Exploring hidden dimensions' series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi explores two foundational quality concepts – Monozukuri and Kaizen.

Impact of climate change considerations on ISO 45001
IRCA Principal Auditor Ravindiran Gurusamy takes a closer look at the impact of ISO’s climate change amendment on ISO 45001 when considering an occupational health and safety management system.

Feeling safe to speak up
Do you feel able to flag issues or mistakes in your workplace, asks quality management trainer and coach Alan Clark CQP FCQI.

Calibration – that's what you need
Accurate measures and tests are vital when it comes to producing any goods or services – so doesn’t it make sense to ‘calibrate’ the people who are doing the measuring and testing, asks Andy Nichols CQP FCQI

Elevating the customer experience
In a crowded market, how can quality professionals ensure their brand stands out? Susan Samaroo CQP MCQI explains the benefits of a ‘surprise and delight’ approach.

Leveraging GenAI for quality engineering
Dave Colwell, Vice President of Artificial Intelligence and Machine Learning at Tricentis, explores how generative artificial intelligence can be used to support quality in software development.

Exploring hidden dimensions Part 6: another look at the double-edged sword
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.

Learning while working
As part of a series of articles on different quality qualifications, Lauren Bonnington, Quality Assurance Lead at TT Electronics, UK, outlines her experience of undertaking the Level 4 Quality Practitioner apprenticeship course, studying with Whyy? Change.

Mastering quality systems
As part of a series of articles on different quality qualifications, Steve Wilson, a Software Quality Assurance Engineer at Microchip Technology in Germany, describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.