
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Emerging Talent winner shares her journey after the IQA 2022
In the first of a series, we chat to Shauna Davis PCQI, winner of the Emerging Talent category at the 2022 International Quality Awards.

Tips and tricks for an effective internal audit
Krishnan Lakshminarayanan CQP MCQI gives some tips and tricks for conducting an effective internal audit.

Using ISO 10010 to build an effective quality culture
Mark Eydman CQP MCQI, outlines how ISO 10010:2022 can assist organisations in developing a quality culture.

Emma Harrison, a woman of distinction in quality apprenticeship
Emma Harrison PCQI, the first person with a distinction for her end-point assessment, shares her experiences of the Level 4 Quality Practitioner Apprenticeship.

Adopting a business management system
Roy Rogers CQP MCQI explains the process of implementing a new business management system at Enigma Industrial Services.

Artificial intelligence: A new revolution in quality manufacturing?
Artificial intelligence is an integral part of everyday life, and it can revolutionise manufacturing processes, says CQI member Robert Kurek.

Ten reasons why mock audits should be part of quality strategy
Sandy Domingos-Shipley CQP MCQI, creator and Managing Director of The Systems Link, makes the case for staging mock audits.

Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.

Navigating the rocky road ahead
The European Confederation of Institutes of Internal Auditors has published its annual Risk in Focus report. What are the topics of concern for internal auditors, and how can they support their organisations in key risk areas?

Engagement of people
Raffat Khatoon Mohammed, CQP MCQI, ISO 9001, 14001 and 45001 Lead Auditor at Qatar Primary Materials Company (QPMC), explains how ‘engagement of people’ helped QPMC to overcome staff and skill shortages during the Covid-19 pandemic.
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