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Sustainability and climate change

Taking action on climate change

Published: 17 May 2024

In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.

Leveraging Quality 4.0 to enhance customer experience

Published: 22 Sep 2023

This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.

The Profession Map gif

Discover the Profession Map

Published: 14 Jun 2023

Every quality professional's career is different. But a shared set of capabilities underpins them all.

Profession-Map-Framework-components-Leadership

The importance of the Profession Map

Published: 16 May 2023

Roxann Dawson explores the significance of the Profession Map in equipping modern quality leaders to meet evolving business demands.

Common mistakes found in the quality management systems for medical devices.

How QMSs can ensure safety in medical devices

Published: 11 Jan 2023

Karandeep Singh Badwal, Director of QRA Medical and an internal auditor for ISO 13485, outlines some of the common mistakes found in the quality management systems for medical devices.