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Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals
Best of the CQI eLibrary: change management
Change management is a major challenge for quality professionals today. We highlight five of the latest articles on change management.
Why ISO 9001:2015 calls for a partnership approach
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
The importance of standards today
Mark Braham, head of business assurance and member of the CQI Standards Panel, explains the importance of standards in quality today.
Professional-level courses
These courses are for those who are currently practicing quality and are in, or aspire to leadership or senior management.
Good governance in the Third Sector: new paper
The CQI has partnered with the Good Governance Institute to deliver a new report on the third sector.
Foundation-level courses
These courses are perfect for those new to quality or who work in another profession.
Practitioner-level courses
These courses are made for those practising quality and aspiring towards middle management.
24 hours (indicative)
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.