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Forces of destruction
Christopher Chinapoo CQP FCQI and Dr Kevan Leach from the CQI’s Deming special interest group look at the perils of extrinsic motivators in systemic perspectives and how to build functional relationships and teams.
In conversation with Steve Cadigan
We talked to HR strategist Steve Cadigan about how best to cope with the rapid changes that organisations are seeing right now.
Exploring hidden dimensions – quality culture and cultural quality
In the first part of a series, Rasoul Aivazi and Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
Nonconformity – not the end of the world?
When Lead Auditor Andy Lau issues a nonconformity in an audit finding, he resists the urge to change his report in response to client comments. Here, he tells us why
Working to regulate artificial intelligence
An international BSI poll reveals that 62% of the public want tighter controls around AI, but governments around the world are working to differing standards and timescales. Can the quality sector step in to provide some much-needed confidence?
A quality education
Elina Hajiyeva PCQI, a Lead Auditor at BOS Shelf, Azerbaijan, outlines the importance of a quality education in encouraging graduates into the quality sector.
The art of asking the right question
In the search for answers, we don’t often stop to think whether we are asking the right questions, but for anyone working in auditing, this key skill should not be underestimated.
Unlocking competitive potential with efficient leadership
Lead auditor Rasoul Aivazi examines how the PDSA/PDCA cycle unlocks the competitive potential of an organisation.
The (martial) art of quality
Dave Treadwell CQP MCQI is a black belt in two different but interrelated disciplines – Six Sigma and karate. He shares his quality journey
Getting on the right flight path for quality
After 30 years as an engineer in the Royal Air Force, followed by 15 years in engineering and quality, Dr Tony Kenneson-Adams reflects on how the RAF’s approach to quality can be applied in civilian life