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The CQI presents: establishing a culture of quality
The CQI launched the Corporate Connect series with a provocative webinar from CEB on how embedding a quality culture is a £280m question.
Customer loyalty lessons from the new London branch
Natasha Cowan reports on the second London branch event to find out how quality professionals are leading the way in customer loyalty.
How I became a Fellow: Amanda McKay
As part of the CQI’s new Meet the Fellow series, we interview quality advocate Amanda McKay to find out what it takes to achieve this prestigious grade and how she is developing the next generation of quality professionals.
Brexit: Quality challenges facing new supply chains
Adeyemi Shodipo, director at training and consultancy company Charis Management Systems, explains why the quality profession will play a crucial role post-Brexit.
IT project communication as a quality risk
George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry
Taking the mystery out of ISO 9001:2015
The CQI spoke to Lucy Payne, CQP MCQI, quality management consultant at CQI and IRCA Approved Training Partner, Vale Quality Management Services to find out her career advice and how the training clarifies ISO 9001:2015.
Watch: Four TED talks for innovation
Inspiring lectures to help boost your productivity and spark new ideas in your work
Why ISO 9001:2015 calls for a partnership approach
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
ISO 9001:2015 – Who are the interested parties?
Bhuvan Veerasamy, director and principal consultant at Avanta Global, examines the ISO 9001:2015 requirements on interested parties
Watch: top TED Talks to inspire you as a quality professional
A selection of thought provoking lectures to help boost your productivity and bring change through your work.