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![Rachel Wood PCQI Rachel Wood PCQI Six Pillars Consulting Level 4 Quality Practitioner](/sites/default/files/styles/block_listing_mobile/public/2024-06/processed-ca48a24a-fed0-4663-b8b7-057d6894c20f_1_0.jpeg?itok=SVvz3iyY)
Value-adding apprenticeship
As part of a series of articles on different quality qualifications, Rachel Wood PCQI, Quality Associate at the Callisto Pharma Group in the UK, outlines her experience of undertaking the Level 4 Quality Practitioner course, studying with Six Pillars Consulting.
![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Quality standards in the funeral sector What quality standards govern the funeral sector?](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-176573328.jpg?itok=r2nxP3Cx)
Quality not compulsory? It's your funeral...
The UK’s funeral industry relies on its trade associations for quality assessment and codes of conduct, but change could be on the way.
![Sucilla Harrikissoon CQP MCQI Sucilla Harrikissoon CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-03/thumbnail_image.png?itok=ungjdHqL)
Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
![Turning up the dial to excellent quality Quality rating](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1305984152.jpg?itok=7TkObO2F)
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
![Listening carefully Man listens carefully to a woman](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1353372747.jpeg?itok=EIwRetXf)
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.
![Dr W. Edwards Deming Dr W. Edwards Deming](/sites/default/files/styles/block_listing_mobile/public/2024-02/deming_qw_feb2014.jpg?itok=6FHbEpzO)
Forces of destruction
Christopher Chinapoo CQP FCQI and Dr Kevan Leach from the CQI’s Deming special interest group look at the perils of extrinsic motivators in systemic perspectives and how to build functional relationships and teams.
![Frederic Sauzet Author Frederic Sauzet](/sites/default/files/styles/block_listing_mobile/public/2023-11/sauzet-frederic-nobg.jpg?itok=qAVCYvlt)
The power of ISO 56001: shaping the future of innovation management
ISO 56001 Innovation management system – requirements is due to be published next year. Frédéric Sauzet calls on members to get involved during the current development stage of the standard.
![A quality thumbprint on sustainability Putting a quality thumbprint on sustainability](/sites/default/files/styles/block_listing_mobile/public/2023-10/gettyimages-1352511781.jpg?itok=yDwD4Lbe)
Changing the direction of quality for a sustainable future
Lowellyne James CQP FCQI, highlights the need for quality professionals to be at the forefront of the fight to combat the impact of climate change.
![Embracing failure as a quality professional Fear of failure is a powerful motivator. But are we approaching this with the wrong attitude? Kevin Newey CQP MCQI, Head of Quality at Graphcore, explains why quality professionals should embrace failure.](/sites/default/files/styles/block_listing_mobile/public/2023-03/gettyimages-1355813915-converted.png?itok=7R8RbbXZ)
Embracing failure as a quality professional
Kevin Newey CQP MCQI, Head of Quality at Graphcore, explains why quality professionals should embrace failure rather than fear it.