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Leveraging Quality 4.0 to enhance customer experience

Published: 22 Sep 2023

This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.

World Quality Week 2023

Testing

Published: 11 Sep 2023

This is the CQI World Quality Week 2023

Murugesh Siva, a grey haired Indian man with beard and moustache in a white open necked shirt, outdoors

The importance of ESG reporting

Published: 4 Sep 2023

Why is ESG reporting so important for businesses? ISO Lead Auditor and Director of Daksyam Group Murugesh Siva explains.

The Profession Map gif

Discover the Profession Map

Published: 14 Jun 2023

Every quality professional's career is different. But a shared set of capabilities underpins them all.

Profession-Map-Framework-components-Leadership

The importance of the Profession Map

Published: 16 May 2023

Roxann Dawson explores the significance of the Profession Map in equipping modern quality leaders to meet evolving business demands.