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![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
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Sustaining stakeholder buy-in – Part 1
This article is the first part of a two part series where Professor Mitter Vedu, FCQI, examines the approach to sustain stakeholders’ interest in continuous improvement methodologies
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Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
![](/sites/default/files/styles/block_listing_mobile/public/20180918_140530_1_1.jpg?h=f35df721&itok=ZxPy6txs)
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
![](/sites/default/files/styles/block_listing_mobile/public/collaberation_0.jpeg?itok=Uv9EOBvL)
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
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Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.
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The quality professional in a modern business
Ruth Mortby reveals how Nuvia is rethinking quality and the changes she has made to improve the benefits for her internal stakeholders.