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Why ISO 9001:2015 calls for a partnership approach

Published: 25 Jan 2017

Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture

​Top tips for problem solving with ISO 9001:2015

Published: 9 Aug 2016

David Finney, CQP MCQI, founder of The Energy of Conversation and trainer in coaching and auditing, shares his top tips for problem solving, while meeting the requirements for ISO 9001:2015.

​NHS in the spotlight

Published: 9 Aug 2016

Andrew Corbett-Nolan on why NHS organisations need to share best practice in order to improve their service.

Member case study: what counts as CPD

Published: 9 Aug 2016

Chartered Quality Professional Colin Duguid explains why any learning activity that enhances your competence and professionalism can be recorded as CPD.

​Member case study: the process of CPD

Published: 9 Aug 2016

CQI Practitioner Sarah Ball reveals how you can develop your skills and knowledge through recognised continuing professional development activities.

​Inside an RAF improvement programme

Published: 9 Aug 2016

Squadron leader Ken Felton explains how he launched a groundbreaking improvement programme and changed perceptions of quality in the RAF.