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Leadership and commitment in ISO 9001:2015
Alexander Woods, CQI certification manager, explains why the theme of leadership is so crucial in the revised quality management system standard.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.
The quality professional in a modern business
Ruth Mortby reveals how Nuvia is rethinking quality and the changes she has made to improve the benefits for her internal stakeholders.
Improvement through staff engagement
In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.
The changing face of excellence
As David Teale stands down as CEO of North of England Excellence, he shares his knowledge of excellent organisations and the opportunities in the north.
How Jake Dyson rewrote the rules of innovation
The inventor reveals five ways quality professionals can drive innovation.
Salary survey reveals how much more IRCA auditors earn
It's official: management system auditors who are members of IRCA earn, on average, considerably more than those who aren't.
The New Quality Profession Challenge
This CQI publication is essential reading for quality professionals and business leaders. You'll learn how the quality profession contributes to business, the challenges that the future holds for the quality profession and how the CQI’s unique Competency Framework addresses these challenges.
Leading Quality in the 21st Century (ebook)
A collection of six articles commissioned by the CQI from experts at Oakland Consulting looks at the new challenges facing the quality profession.
How quality adds billions to the UK's economy
How much is quality management worth to the UK? A groundbreaking study revealed that in 2011 quality management practices contributed £90bn to the economy (six per cent of GDP), £9.1bn in taxes to the treasury and 1.4 million jobs.