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Gunther Augustin, Director of Global Quality Assurance at Dr Schar

Ensuring quality is baked right in

Published: 24 May 2024

Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.

Susan Samaroo CQP MCQI

Embracing the full picture

Published: 9 May 2024

Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.

Fish Fraud: How the Marine Stewardship Council tackles unregulated fishing

Published: 2 Jun 2017

In the early 1990s the impact of overfishing on the marine environment and on seafood supplies was reaching a critical point. This year the Marine Stewardship Council is celebrating its 20th anniversary and the picture is looking far healthier. In an extract from June's Quality World magazine, Dina Patel speaks to supply chain standards director Michael Platt and manager Jaco Barendse to discover how they are leading the sustainable seafood movement.

​Driving business differently

Published: 9 Aug 2016

In part one of our new series following British start-up Riversimple, environment custodian Peter Lang explains why a radical new car needs a radical business plan.

​Executive Order

Published: 9 Aug 2016

In a new series focusing on senior managers addressing quality and leadership, the CQI asked Lady Barbara Judge, chair of the Institute of Directors, her views on the Competency Framework and her vision for business.

Improvement through staff engagement

Published: 9 Jul 2016

In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.