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How to engage with Human Activity Systems
Bob Kennedy describes a fresh interpretation of system of profound knowledge that facilitates meaningful engagement with 21st century human activity systems.
ISO 9001:2015 – an opportunity to reboot your QMS
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.
How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
CQI and Crossrail quality report: Mind the Gap
As part of Crossrail’s Learning Legacy programme, a new report has been produced in partnership with the CQI, exploring the lessons learned about quality in the supply chain.
ISO 9001, auditing and risk management
Andrew Holt looks at what context ISO 9001:2015 places on the management systems auditor and risk management.
Leading Quality in the 21st Century (ebook)
A collection of six articles commissioned by the CQI from experts at Oakland Consulting looks at the new challenges facing the quality profession.
How quality adds billions to the UK's economy
How much is quality management worth to the UK? A groundbreaking study revealed that in 2011 quality management practices contributed £90bn to the economy (six per cent of GDP), £9.1bn in taxes to the treasury and 1.4 million jobs.