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Improving competitiveness with nine quality management tools
Quality management tools are essential for organisations to maintain a competitive edge in the market. These tools aid in identifying areas for improvement, reducing waste, and enhancing productivity, leading to cost savings, improved quality, increased customer satisfaction and loyalty. Quality professionals can improve their individual and team performance by utilising these tools, contributing to the overall success of the organisation.
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Discover the Profession Map
Every quality professional's career is different. But a shared set of capabilities underpins them all.
![The Profession Map: Why continual professional development has never been so important The Profession Map: Why continual professional development has never been so important](/sites/default/files/styles/block_listing_mobile/public/2023-06/GettyImages-477397372%20%281%29.jpg?itok=2bt5JiHh)
The Profession Map: Why continual professional development has never been so important
The world in which we work is changing so rapidly that continuous professional development has never been so important. The recent surge in debate about the power of artificial intelligence (AI) is one indicator of the rise in influence of digital technologies.
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Emma Harrison, a woman of distinction in quality apprenticeship
Emma Harrison PCQI, the first person with a distinction for her end-point assessment, shares her experiences of the Level 4 Quality Practitioner Apprenticeship.
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The importance of the Profession Map
Roxann Dawson explores the significance of the Profession Map in equipping modern quality leaders to meet evolving business demands.
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World Quality Week - 6 to 10 November 2023
Quality: realising your competitive potential
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Recruitment problems? It starts with the advert
With 67% of respondents to the CQI’s Workforce Insight research saying they had struggled to recruit for quality and audit roles, it has never been more important for job adverts to hit their target. Mark Walsh CQP MCQI, an IRCA lead auditor and director at Q-Sys Solutions, highlights some common pitfalls, and how to avoid them.
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Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.
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Quality Education - European Quality Congress
Vincent Desmond, CEO at the CQI, discusses the highlights from this year’s European quality conference delivered by the Serbian Association for Quality.