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Leveraging Quality 4.0 to enhance customer experience
This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.
The Profession Map: what it means for auditors
Learn how The Profession Map applies to you and what it means for the future of the auditing profession.
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
Discover the Profession Map
Every quality professional's career is different. But a shared set of capabilities underpins them all.
The Profession Map: Why continual professional development has never been so important
The world in which we work is changing so rapidly that continuous professional development has never been so important. The recent surge in debate about the power of artificial intelligence (AI) is one indicator of the rise in influence of digital technologies.
The importance of the Profession Map
Roxann Dawson explores the significance of the Profession Map in equipping modern quality leaders to meet evolving business demands.
Welding: it’s time to clear the air
Welding is key in many industries, but can endanger the workforce. George Assimacopoulos explains how quality professionals can help mitigate the risks.
World Quality Week - 6 to 10 November 2023
Quality: realising your competitive potential
Recruitment problems? It starts with the advert
With 67% of respondents to the CQI’s Workforce Insight research saying they had struggled to recruit for quality and audit roles, it has never been more important for job adverts to hit their target. Mark Walsh CQP MCQI, an IRCA lead auditor and director at Q-Sys Solutions, highlights some common pitfalls, and how to avoid them.