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Selling Quality Management Systems to the CEO
Angela Fumpson argues that in order for quality professionals to influence the CEO, they must understand the vision and goals of the business.
Myth or reality? Lean Six Sigma in public sector organisations
Jiju Antony and Bryan Rodgers explore the relationship between public sector organisations and Lean Six Sigma, arguing that as an excellence methodology it can create more efficient and effective processes.
Improvement through staff engagement
In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.
CF2000: building a supply chain free of conflict minerals
Dr Keith Jones, CQP MCQI, and Peter Ellis explain how the new CF2000 standard will help you build a supply chain free from conflict minerals and modern slavery.
The changing face of excellence
As David Teale stands down as CEO of North of England Excellence, he shares his knowledge of excellent organisations and the opportunities in the north.
Leading Quality in the 21st Century (ebook)
A collection of six articles commissioned by the CQI from experts at Oakland Consulting looks at the new challenges facing the quality profession.