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Is a scoring system needed in ISO 9001?
Michael Burton PCQI, Quality & Improvement Business Partner at Amey Consulting, calls on quality professionals to challenge the status quo of what ISO 9001 offers, and suggests a grading system for auditors to follow that would clearly identify which organisations are going above and beyond in achieving their certification.
Is conformity assessment a quality process?
Is the certification of quality management systems a quality process? Paul Simpson CQP FCQI takes a closer look.
From auditing to accountability
Riccardo Bianconi, Lead Auditor and Accredia Assessor, Coach and Trainer, outlines the importance of listening during the audit process, and makes the case for creating an audit tool through which the board of an organisation, as well as process managers, can demonstrate accountability.
Improving auditing processes with a quality lens
Wajahat Ali, a Lead Auditor and Senior Operational Excellence Lead at global mobile satellite communications organisation Inmarsat, discusses how the application of a ‘quality lens’ has helped him unlock the quality potential in organisations.
Testing mobile application quality
Every one of us who uses a mobile device has inadvertently become a quality assurance tester. But for experienced professional quality assurance engineers there is a long checklist of verifications that are vital to ensuring a quality product, says Quality Assurance Engineer Olga Radionchik.
Creating a RACI: It’s well worth the effort
Andrew Ward CQP MCQI outlines the value of a RACI matrix when assigning roles and duties in any task.
Adding value in project audits
Project consultant and author Lesley Elder-Aznar outlines the most common mistakes in project audits and gives advice on how to avoid the pitfalls.
Changing sectors as a quality professional
The CQI’s recent Workforce Insight research showed that 57% of the surveyed quality professionals expected the next stage of their career would be within the quality profession. Of those, 15% plan to seek promotion with a new employer. Darrell Johnston took up a new role as Quality Manager at Neogen Europe earlier this year, having previously worked in quality roles within the NHS and Spire Healthcare Group. Here, he outlines what considerations should be taken into account when changing quality career.
Counterfeiting in the nuclear sector
The nuclear sector is a heavily regulated industry, but constant vigilance is required for counterfeit suspect fraudulent items. The CQI’s Chair, Amanda McKay CQP FCQI, Director of Quality at the Atomic Weapons Establishment, tells us how the nuclear industry works to avoid any instances of counterfeit materials.
The art of calibration
It’s critical to maintain the measurement accuracy of test instruments if they are to work properly, explains Steve Winder, Service Sales Manager at Calibrationhouse, which provides UKAS accredited calibration services for all types of electronic equipment.